In early 2025 USPS started requiring use of an official Cremation Box for all amounts of cremation ash, regardless how little. This was done under the guise of 'improved customer experience' but as your local post office does not stock this box and it must be ordered online.
If you are ordering from multiple artists you have the option to send them all back to Austin in one shipment if you don't mind waiting another week or so for final delivery. We'll be batching up orders here and forwarding them onto the artists 1-2X a month. This will save you money if you are ordering across artists. Of course, if you're in a rush, you can ship direct to artist as well.
When ordering please order however many boxes you need from USPS. If you are more than 5 (the maximum) order, then reorder. The box itself, and the shipping of, is free however there is a cost of between $31 to $64 to ship it, based on how far you are located from the artist (sorry those in Hawaii and Alaska, you get to pay the max.)
We will still be sending you material to put the cremation ash in and instructions of where to send it; this will be sent via a first class 9x12 mailer UNLESS you've ordered silver jewelry/chains/or other inventory from us in which case we'll ship in either a bubble mailer or box. Please allow 5-7 days for your kit/inventory to arrive. First class envelopes do not have tracking information, FYI.
Please note this is the USPS regulation, not a regulation Spirit Pieces itself has. We will accept packages no matter how they are sent, as long as they arrive.